Frequently Asked Questions for Online Classes
Q) Will these classes be accepted in my state?
A) Online Classes offered by Tom Wilson Counseling Center are licensed and approved in Idaho and Nevada and conducted by Tom Wilson, M.A. LCPC, a licensed clinical professional counselor practicing in the state of Idaho. Because online classes are relatively new, the classes have been approved in many jurisdictions on a case by case basis and approval can vary from county to county or from state to state. We cannot guarantee that our online classes will be accepted by your state or jurisdiction. You must get approval from the state agency or court that requires the class before enrolling.
Q) How do I ask for approval of your classes if I am in another state?
A) Ask the requiring agency if they will accept classes from a program licensed in another state. If the agency requires more detailed course or provider information, we will send you a course outline upon request by emailing us.
Q) Which states have accepted your classes?
A) We strive to update each state's policies regarding out of state and online classes. Check your state's policies by clicking on the state that requires the class and review each state's policy. Please call toll free 1-877-368-9909 for assistance between the hours of 9:00 AM and 5:00 PM, Mountain Standard Time.
Q) Do you send a certificate of completion to the court or state agency automatically?
A) No. Online DUI and some other classes require that you contact our office upon completion and once we verify you passed all lessons, the certificate of completion is mailed directly to you. Online Alcohol & Drug, Relapse Prevention, Anger Management, and Parenting classes give you the option to print your certificate upon successful completion. However, if your state requires us to send a certificate directly to the agency, we are happy to send the certificate to the state agency or person you have identified.
Q) Does it really take 8 hours to complete an 8 hour online class?
A) Yes. Each course takes the amount of time listed by it's title. However, classes are broken into smaller sections so that lessons or topics are timed for several minutes per lesson/topic within the class. Classes can be taken over several hours or several weeks, depending on the content of each topic.
Q) Once I log on, do I have to stay on the class until I have completed the whole class?
A) No. You can log in and log out after each topic/lesson and take the class over several sessions.
Q) How do online classes work?
A) Online classes are similar to face-to-face classes in the sense that there is a real instructor and real students online. The main difference is that the classroom is a web site that can be accessed from anywhere in the world, and that lessons are read by students and review questions are completed online instead of in the classroom. The instructor checks the progress of each student from a remote location by looking at “grades” and “student activity logs.” Logs are a permanent record of your activity in the classes.
Q) Is there a certain time we have to be online everyday?
A) No. You can log on to your class at any time of the day or night.
Q) How long do I have to complete the class?
A) Typically, you have 30 days to complete the class. If extra time is needed, please email support at firstname.lastname@example.org.
Q) What is an online class?
A) Online classes are conducted over the Internet and do not have regular meetings in a physical space. Students need a Windows or Macintosh computer with at least a 14.4 modem, an Internet service provider, and a Web browser. Classes are online at a dedicated class Web site, www.TWCCSolutions.com.
Q) How do you know who is taking the class?
A) Each student who registers for a class provides us with unique information about themselves that is used to verify their identity throughout the course. Failure to correctly respond to identity questions will terminate access to the course.